Support Portal

The Third Light system is highly tailorable and backed by an incredible group of people. I am on the other side of the world, and the support and service has been nothing short of epic.

Warwick Boulter, VisionVault, Australia

The Third Light Support Portal is the knowledge base for all instructional documentation, troubleshooting advice, and answers to Frequently Asked Questions regarding our digital media library products.

We recommend using it as your first port of call if you are looking for information on a feature. Our documentation is updated frequently, with videos and materials from Third Light training programs.

We welcome your questions!

If you have a question that can't be answered in the Support Portal, or if you are looking for details specific to your use case, please do contact our friendly Support Team. They are on-hand at all times to help you navigate the abilities and functions of your Third Light library.

Email Support Form