Third Light's News

Digital Asset Management in Education: Third Light’s answer to a growing problem

Third Light's digital media library is a fast, feature-rich, digital asset management tool. You can organise, tag, find, share, edit and download all your digital files quickly, easily and securely. Online chat and share supports centralised, collaborative working with internal teams and external partners. You can convert formats, trace copyright, protect and distribute files. Cloud-based or licensed solutions are available with free, seamless updates and optional API. Read more

Digital Asset Management – how to demonstrate value and create a business case

If you've decided that your business needs an intuitive DAM system to take over from your old, complex legacy systems, demonstrating business value may be fairly easy, given the problems they pose with compatibility, integration, security or lack of functionality. If existing systems no longer meet the company's requirements, that's your obvious starting point. If you've never had any comparable tools before, your job may be harder, especially if budgets are tight, but it could be an easy win if you can effectively demonstrate the benefits of using DAM. Whatever situation you may be in, one thing's for certain. You'll need buy-in from your key decision makers, and those in charge of the budget. Creating a solid business case or proposal will invaluable, and here’s how you can do just that. Read more

Digital Asset Management a game-changer for the NBA’s Phoenix Suns

The Phoenix Suns are an American basketball team based in Phoenix, Arizona. They compete in the National Basketball Association (NBA), considered to be the premier men's professional basketball league in the world, and have been playing since 1968. They're a professional sport's franchise, and have successfully reached the playoffs 29 times, posted 19 seasons of 50 or more wins, made 9 trips to the Western Conference Finals, and advanced to the NBA Finals twice. We caught up with their team to find out how Third Light's media library software is helping them to manage nearly 50 years' worth of archives, as well as their fast-growing library of digital assets. Read more

PowerPoint presentation builder gives Cushman & Wakefield a head-start

Cushman & Wakefield are a leading global real estate services firm that helps clients transform the way people work, shop and live. Working with over 43,000 people in more than 60 countries means that a lot of effort goes into coordinating and standardising internal systems and centralising media management. We were lucky enough to speak to Andrew Bolt, Digital Tools & Technology Lead - Americas Marketing & Communications, to find out how a recent software implementation has transformed the way their teams work. Read more

What is good customer service and why is it essential to business success?

As a business customer in today's world we're all too often confronted with web chat and help portals, online forms, recorded helplines and other forms of standard, generic and very frustrating support with pre-programmed, automated responses. We often don't have any idea when our calls for help will be answered, let alone when our problems will be fixed. Phone numbers are rarely available, and when they are, you can almost guarantee you'll be waiting in a queue or outsourced abroad. All we really want is a quick response and a reassurance that a resolve is on its way, because ultimately, when a problem's business critical it can have monumental consequences. Read more