Software designed with IT teams in mind

Zero maintenance

Our software evolves with new features and updates on a regular cycle, resulting in between three and four updates each year. Updates contain new features, performance enhancements, bug fixes, and occasional security patches.

All updates are included free with your annual subscription. For as long as you use your Third Light site, you will never have to worry about patching, upgrading, or replacing your software. Our simple one-click updates are available for you to apply whenever you choose, and a full revision history of all changes is always available in our Change Log.

High performance, fully-private cloud

We provide you with all of the computing resources needed to give you a fast, reliable service, including all storage, backups, processing, and hosting:

  • Up to 1,000 MB/s internet transfer speeds (upload and download)
  • High-performance SAS 10K and Solid State (SSD) drives in our Storage Area Networks (SAN) with 10 GB/s connections
  • All of our storage is based on RAID 6 redundancy, with hot spares
  • We operate from our own facilities – nothing is outsourced
  • We don't meter bandwidth, CPU, disk, or memory (we only charge for storage)
  • We deliberately under-work our VMware hosts to ensure every customer receives a premium service
  • We consistently achieve 99.99% uptime, independently monitored

Backing up your digital media

Third Light libraries are designed to operate in a master-slave cluster if required, using an add-on called the ‘Synchronisation Module’. With this module enabled, the secondary server is available to swap in place over the primary in the event of a disaster, while in normal use the primary server handles all of the load. It is also possible to roll-back the primary server to an older backup, in the event of unintended changes being made.

The data and backups are transferred using SSH (Secure Shell) and the backup is a fast, differential copy suitable for use over internet connections.

As well as providing backups and a hot standby server, the Synchronisation Module can provide roll-back features, allowing you to restore your database to a previous state – ensuring your valuable content is beyond compromise.

User Active Directory to simplify administration

In a large company, the prospect of administering hundreds of users might sound daunting.

Our software allows you to set up groups of user accounts sharing common permissions and settings. In this way, you can have a uniform set of permissions for a whole department. If your company already uses an Active Directory (LDAP) or OpenID server to manage users' accounts on other computing systems, the Third Light platform will integrate with that, too, so users do not have to complete additional sign-in procedures.

Third Light also supports SAML2, ADFS, and Shibboleth (and via the API, other systems if required).

Simple and universal API access via JSON

The Third Light API allows third-party developers to access core library functionality without the need to use the web interface.

The API exposes a wide variety of methods for both reporting on the system, and performing actions. The API is accessed using HTTP requests with JSON encoded data. It provides a large number of commands and is expanding all the time.

Click here for API documentation.

Developer Exchange

If you’re a programmer working on a Third Light project, your questions and ideas can be shared via our Developer Exchange – a conversation platform for our community of Third Light users and developers.

Membership to the Developer Exchange is free. Third Light staff will read postings and offer help wherever possible.

Have a question?

Ask us about our software.


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What our clients are saying

  • "The Third Light software offers all the features we wanted (and more!) and we've been pleasantly surprised at how quick and easy it is to upload images."

    Elyssa Campbell-Barr, National Union of Teachers
  • "We've received many words of appreciation from our clients. They praise the site's clean and attractive appearance, and its user-friendliness."

    Toronto Star Newspapers Limited
  • "The support we've received from the team at Third Light has been consistently excellent."

    Stuart Ford, Veolia Water Australia
  • "We are thrilled to have an application that allows us to quickly and easily deliver the top quality services and products that our customers deserve."

    Toronto Star Newspapers Limited
  • "We have all been very, very pleased with the system. It is close to ideal for our needs, and it has generated wide interest and excitement among many of our clients."

    James Lide, History Associates