Third Light Hints and Tips

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2011-08-01	Third Light IMS v6.0 is released	Open
2011-07-07	Image quality and JPEG compression articles	Open
2011-06-20	Use your own domain name with Third Light	Open
2011-06-01	IMS v6.0 user interface update	Open
2011-01-24	Are your administrators signed up to our newsletter?	Open
2011-01-18	Using tree metadata - taxonomies	Open
2010-12-07	Languages and Translations	Open
2010-11-25	Third Light Twitter feed	Open
2010-11-23	Apple Aperture an Adobe Lightroom Plugins	Open
2010-10-01	IMS Appliance Update Packs	Open
2010-08-24	Themes, Languages and Smarty Templates	Open
2010-04-08	Duplicate Image Detection	Open
2010-03-04	Publishing Files	Open
2009-12-08	Adobe Bridge Plugin for IMS	Open
2009-11-01	User Groups	Open
2009-10-20	User Registration Forms	Open
2009-08-26	Saving and sharing lightboxes	Open
2009-06-20	Using Feeds with Smart Folders	Open
2009-02-26	Adding customised fields to the search engine	Open
2008-09-02	GPS mapping	Open
2008-08-11	Download Requests	Open
2008-07-11	Upload Approvals	Open
2008-05-02	Signature Photos	Open
2008-04-03	Using price plans, licence plans and subvendors	Open
2008-03-12	Smart Folders	Open
2008-03-12	Controlled Vocabulary tools	Open
2008-03-12	Reviewing recent searches	Open
2008-03-12	Expiring images	Open
2008-03-11	Technical support	Open

Technical support

Support is available by opening the Help menu and selecting "Email Support". If you need to send an attachment, you can also email support@thirdlight.com. We operate a ticket system which allows us to help you more efficiently. Our support hours are 9am - 5.30pm Monday to Friday. Telephone support is available for Corporate Appliance customers, in addition to our email support service.

When you send a technical support query, don't forget to describe how to reproduce any problems you want to discuss (it saves us asking you for this and holding you up). A screengrab is always very much appreciated.

Added Tue, 11 Mar 2008 18:02:41 +0000

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