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How to use this site

We've arranged our user documentation and technical guides into separate areas called "spaces". You can browse the spaces by clicking on topics or pages, or you can search from the box in the top right of the page to quickly find answers to your questions.

To get started, click on the main product space that interests you on the right.

To ask for help...

If you still have questions after reading this help, please don't hesitate to contact our support team.

Support is also available by sending an email to support@thirdlight.com, or by telephone for customers with a telephone support contract. For emails, we operate a ticket system which allows us to help you more efficiently. Our support hours are 9am - 5.30pm Monday to Friday.

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If you'd like to keep in touch with updates, you can subscribe to a feed which will alert you when changes are made.

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Third Light documentation

Please choose which area of documentation you need, or use the search box to find the topic by keyword.

Space:	e-Commerce Guide	Browse the "ecommerce" space You don't have permission to add pages to "ecommerce"
Space:	Integration Notes	Browse the "integration" space You don't have permission to add pages to "integration"
Space:	Intelligent Media Server v5	Browse the "ims5" space You don't have permission to add pages to "ims5"
Space:	Intelligent Media Server v6	Browse the "ims6" space You don't have permission to add pages to "ims6"

Feedback, questions or comments?

When you are inside the documentation and see something you'd like to clarify, please feel free to ask for help. One of our team will then follow up and reply to you if we can improve the documentation or if something needs clarifying.